All returns must be pre-authorized by obtaining a Return Merchandise Authorization number (RMA) before you send the product back to us. Any product not accompanied with an RMA number will not be accepted as a return. Please fill out the form below with a valid email address and we will contact you regarding your return. Once authorized, we will send you your RMA#.
Returns on items already shipped from our warehouse will be subject to 10% restocking fee, as well as the original shipping charges as well as the return shipping charges to Killertoys.com
Merchandise that is damaged due to defect of product needs to be handled directly with the manufacturer. Please contact the manufacturer directly to resolve these issues under the manufacturer's warantee.